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Based on 33 reviews
20:53 21 Jun 20
Easily the best service I received by far, from walk in at the store through to the carpet being installed. These guys really listened to my needs. I would recommend Flooring First Tauranga to anyone wanting a professional, friendly service at a good price.
22:34 26 May 20
Excellent communication, helpful staff in shop when choosing carpet, efficient measure and quote, fantastic workmanship from their layers. well done from the beginning to the laying. Photographing carpet doesn't make a great photo, but having the carpet down, feels great and brings everything else together. thanks
07:02 21 May 20
We are over the moon with our service and quality of product recieved from Flooring First after being disappointed with consultations with other flooring companies. From start to finish the process was a breeze and they had exactly the products we were looking for. Workmanship on installation was 10/10. Thank you!
01:38 06 May 20
Very friendly, well informed and accommodating staff which made our final decision so easy. The carpet installers did a wonderful job and we are glad we chose our local store.
20:24 12 Apr 20
Helpful friendly service. John arranged a convenient time that suited me with my work hrs for the measure and quote. Mark was a great help in the showroom with suggestions and explanation of the different carpets, Diana was good with all her knowledge, a great team that know their stuff. The fitters did a brilliant job and left my house spotless when finished. A very quick efficient job done from start to finish. Certainly recommend them to do an excellent job.
20:58 08 Mar 20
I had a great experience with Flooring First and would happily recommend them. They were very helpful throughout the design phase, and the finished result looks great. The install guys left the place spotless.
03:54 10 Feb 20
Great product, service and price! Thank you Mark and the team!! Cheers, Greg Tippins
04:50 04 Feb 20
We have used these guys twice now and have had excellent service. John is very obliging and nothing is too difficult. The guys who laid the Lino were super helpful and did a great job. Thanks team!
01:05 30 Jan 20
Thoroughly recommend the team at Flooring First. Their service is professional, yet not pushy. They were patient and very helpful. Love the new carpet that we have:) Thank you Mark and Fee!
23:49 13 Nov 19
Showroom staff were very helpful with selection of lino and carpet, and flexible with timetables. Lino installer did an amazing job. So much energy in one man ! Carpet install team showed up on time, helpful with moving furniture, removing old carpet, fitting new carpets, moving furniture again. My thanks to all for a fine job.
A Google User
02:13 04 Nov 19
We have purchased carpet and had it fitted by Flooring First on two occasions. In each case we have been very impressed with the communication and professionalism of Mark, John, and the installers. Our thanks to you all.
00:27 31 Oct 19
Thank you Bev and all the team for an excellent job, you were very helpful with colours and we absolutely love our plush new carpet, especially the 12mm underlay.
21:05 22 Oct 19
My experience with Flooring First has been nothing short of exceptional. I would highly recommend them. Not only are prices much better for identical products than the larger competitors, but the helpful staff who know how to listen to what you want, made this experience a pleasure. Thanks team, in particular Diana who went above and beyond to help with anything she could.
19:07 21 Oct 19
I had a fabulous experience with Flooring First Tauranga. The customer service was excellent and they really went out of their way for me. I will definitely be using this company for any future flooring. Thank you to everyone at Flooring First Tauranga!
20:43 17 Oct 19
Fantastic job. Good value and advice. I do this for a living so know a bit about it. Will use them again on our next property. Dave
21:22 16 Oct 19
Customer service is excellent. Everyone in team very friendly, helpful and professional. Great communication and flexibility when install timeline kept getting pushed out. Very happy with our new wood flooring, carpet and vinyl. Would recommend.
03:07 03 Oct 19
Great Price, great service, great staff. Good to deal with.The guys that laid the carpet and the guys the laid the Vinyl where very professional and did an excellent job. Highly recommend.
19:11 07 Sep 19
Many companies sell the same product, often the only difference is service, these guys gave us great service and a very competitive price as well. If your in the market for new carpet, make sure you drop in to see these guys, they are good.
22:56 13 Aug 19
We've used Flooring First twice now and are very happy with their recommendations, pricing and workmanship. Would highly recommend them to anyone. :)
01:02 03 Aug 19
06:26 23 Jul 19
Very helpful.. gave us samples to take home
22:59 14 Jun 19
23:05 15 Mar 19
03:26 20 Oct 18
Really helpful and good range
09:25 21 Sep 18
01:14 10 Sep 18
Rob Te Wheoro
20:21 01 Mar 18
The whole experience Starting with Dianna at reception to the measure up by John and finally the owner Mark was outstanding. Cheers Robbie T
10:41 16 Sep 17
Diana is wonderfully friendly and helpful. I felt like a valued client the moment she greeted me. They were the first flooring place to offer me a free measure and quote and I was so impressed that I have chosen to do all my flooring with them.